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Terms & Privacy Notice

Rules and Restrictions
 
By participating in the Porta Potty Direct Rental Program, a Direct Rental Service. Company and purchasing the Porta Potty rental service, you agree to the full rules and regulations stated below
 
Delivery and Pickup Times:
 
Every effort will be made to deliver and pickup within 8 hours of the day of delivery or pickup, Monday through Friday. However, due to inclement weather, traffic conditions or mechanical breakdowns, delivery times or dates could vary. We will promptly contact you if there are delays in delivery or pickups. If you need the until at a specific time, we highly recommend you request delivery for the previous day.

Please note that we do not have specific pickup times, only scheduled days. Our trucks are scheduled to pick up for every customer on the route on the scheduled day and if we miss one, we will correct this as soon as possible. And if your scheduled pickup day fell on a holiday, your pick up might be scheduled for the following day.
 
Equipment Care
 
The equipment furnished hereunder by Porta Potty Direct shall remain the property of Porta Potty Direct, however, Customer acknowledges that it has care, custody and control of the equipment while at the Customer’s location and accepts responsibility for any loss or damage to the equipment (except for normal wear and tear or for loss or damage resulting from Porta Potty Direct’s handling of the equipment) and for its contents. Customer agrees not to overload (by weight or volume), move or alter the equipment, and shall use the equipment only for its proper and intended purpose. Customer agrees to indemnify, defend and hold harmless Porta Potty Direct against all claims, damages, suits, penalties, fines and liabilities for injury or death to persons or loss or damage to property arising out of Customer’s use, operation or possession of the equipment.
 
Access
 
Customer agrees to provide unobstructed access to the equipment on the scheduled collection day. If the equipment is inaccessible so that the scheduled pick up cannot be made, Porta Potty Direct will promptly notify the Customer and afford the Customer a reasonable opportunity to provide the access and reschedule the service, however, Porta Potty Direct will charge an additional fee for Customer’s failure to provide initial access.
 
Disclaimer
 
Due to uncertain soil conditions and sub surface terrain, Porta Potty Direct cannot be held responsible for any damage to customer driveways, curbs, lawns or walks, wells and septic systems. It is the customer's responsibility to make Porta Potty Direct aware of any underground utilities, which might be affected by taking delivery of the Potty. Every effort will be made to deliver/pickup a potty within 8 hours, 5 days a week. However, due to inclement weather, traffic conditions or mechanical breakdowns, delivery times or dates could vary. We will promptly contact you if there are delays in delivery or pickups.
 
Excused Performance
 
Neither party hereto shall be liable for its failure to perform or delay performance hereunder due to circumstances or the significant threat of circumstances beyond its reasonable control, whether foreseeable or not, including, but not limited to strikes, labor trouble, riots, compliance with laws or government orders, acts of war or terrorism, inability to access potty, fires, and acts of god and such failure shall not constitute a default under this Agreement.
 
Charges and Payment
 
Customer shall pay Direct Rental Service for cancellation fee, Trip charges or Relocation charges that were not prepaid by Customer, in accordance with the schedule of charges.
 
Cancellations
 
Cancellations or changes made 24 hours prior to the scheduled service date are subjected to a cancellation fee. Cancellations made on the scheduled delivery date may result in no refunds.
 
Customer Contract
 
If service is not terminated as requested, customer must indicate desired termination date in writing Customer is responsible for the full amount on any invoice not returned with a written request for termination.
 
Refunds
 
All refund, compensation, and/or credit requests must occur within 30 days of service completion. Any refunds issued will be at the sole discretion of Porta Potty Direct.
 
Special Offers
 
Customers or visitors who have subscribed to our mailing list will occasionally receive information on products, or services, and discounts. We do not contact subscribers by any other means.
 
Site and Service Updates
 
Occasionally, we may send our e-mail subscribers information on web site updates and/or urgent information.
 
Links
 
As part of its products and services, Direct Rental Service may create links to third-party websites. Direct Rental Service is not responsible for the content or privacy practices employed by third-party websites that are linked to our website, nor does Direct Rental Service control or warrant the utility, merchantability, or workmanship of the products or services offered at third-party websites. Before you supply your personal information to a third-party website, whether or not the third party is a merchant, client, or partner of Direct Rental Service, you should review and understand the applicable privacy policy for that website.

WHAT OUR CUSTOMERS SAYING

  • It is for my brother’s wedding, I had rented portable toilets from Porta Potty Direct. I would like to thank them for delivering restroom units at the right time. There were no extra charges in the final bill, which were not mentioned earlier. Porta Potty Direct will be my first preference, if I have to rent porta potties again. "John"
  • Now, I feel that Porta Potty Direct was the right service provider for my construction project restroom necessities. If it is not Porta Potty Direct, I wouldn’t have a flawless and please rental experience. It was for three months I had rented two portable toilets, one mobile hand washing sink and portable shower. "Peter"
  • I wanted to share my porta potty rental experience with Porta Potty Direct, which was convenient. It was the first time I had to rent portable toilets for our family reunion party, unfortunately, I had to organize it. I would like to rate 9 out of 10 for the customer support service, their suggestions helped me a lot for organizing a flawless party. "Sarah"